
Managing a strata property in the Lower Mainland comes with a long list of responsibilities, and HVAC systems are often one of the biggest (and most expensive) concerns. Whether you’re dealing with heating and cooling for an entire building or ensuring individual units stay comfortable year-round, knowing how to properly maintain your HVAC system can save time, money, and a whole lot of headaches.
In this guide, we’ll break down everything strata managers need to know about HVAC systems—common issues, maintenance tips, and when to call in the pros.
Why HVAC Matters in Strata Buildings
Strata buildings, whether they’re high-rises in Vancouver or townhouses in Langley, have unique HVAC challenges. Unlike single-family homes, these systems must support multiple units, each with its own heating and cooling needs. A well-maintained system:
✔ Ensures tenant comfort year-round
✔ Reduces costly emergency repairs
✔ Improves energy efficiency and lowers utility bills
✔ Extends the lifespan of HVAC equipment
Ignoring HVAC maintenance can lead to breakdowns, higher repair costs, and even disputes between tenants and property managers.
Common HVAC Challenges in Strata Properties
1. Inconsistent Heating & Cooling
Some residents may complain about their unit being too cold, while others are sweating. This can be caused by:
- Poor air balancing
- Blocked vents or ducts
- Aging HVAC equipment
Regular inspections can help catch these issues before they become major complaints.
2. System Overload & Breakdowns
Strata buildings often have shared HVAC systems that work hard year-round. Without routine maintenance, systems can wear out quickly, leading to sudden failures—often at the worst possible time.
3. Poor Indoor Air Quality (IAQ)
Dust, pet dander, and mold can accumulate in HVAC systems, leading to allergy flare-ups and poor air circulation. Regular filter changes and duct cleaning are key to keeping air fresh and healthy.
4. Who’s Responsible for Repairs?
One of the trickiest parts of HVAC in strata buildings is determining who’s responsible for repairs—the individual unit owner or the strata corporation. Generally:
- Common areas & shared systems → Strata corporation’s responsibility
- HVAC systems inside individual units → Homeowner’s responsibility
- Piping & ventilation affecting multiple units → Usually falls under strata
Every building has different bylaws, so it’s best to check your strata’s regulations.

Strata HVAC Maintenance Checklist
To avoid costly repairs and tenant complaints, follow these essential maintenance steps:
✅ Monthly: Check and Replace Filters
Dirty filters make HVAC systems work harder, leading to higher energy costs and poor air quality. Ensure filters are changed regularly, especially in high-traffic buildings.
✅ Seasonally: Schedule Professional HVAC Inspections
Get a professional HVAC technician to inspect and service the system before summer and winter. This helps prevent surprise breakdowns during extreme weather.
✅ Annually: Duct Cleaning & System Tune-Ups
Over time, dust and debris build up in ducts, reducing efficiency and air quality. A yearly cleaning ensures better airflow and a healthier indoor environment.
✅ Keep an Eye on Thermostat Settings
Encourage residents to use programmable thermostats to reduce strain on the system during unoccupied hours. Smart thermostats can also help save energy.
When to Call in the Pros
While regular maintenance can prevent many HVAC issues, sometimes you need expert help. Call an HVAC technician if you notice:
- Unusual noises coming from the system
- Inconsistent temperatures throughout the building
- Frequent cycling on and off
- Higher-than-normal energy bills
A professional can diagnose issues early, preventing costly repairs down the road.
The Bottom Line
Strata property managers have a lot on their plate, but HVAC maintenance doesn’t have to be a headache. Regular inspections, proactive repairs, and clear communication with residents can keep your building running smoothly and efficiently.
At Veteran Heating & Cooling, we specialize in strata HVAC maintenance, repairs, and installations across the Lower Mainland. Whether you manage a high-rise in Vancouver or a townhouse complex in Surrey, we’re here to help keep your residents comfortable year-round.
📞 Call us now at 604-991-4894
💬 Message us today to schedule an inspection